We are seeking a qualified and self-driven Lead Technician with hands-on experience in fiber optic installation, splicing, troubleshooting, and network restoration. The ideal candidate will demonstrate strong technical proficiency and problem-solving abilities while managing field work independently or as part of a team. This role involves physically demanding work in varied environments and requires excellent planning, communication, and attention to detail.
Key Responsibilities
- Perform fiber prep and splicing on cables up to 432ct fiber sheaths, including Type A to D splice cases.
- Operate and maintain fiber optic test and measurement tools including:
- Fusion Splicer
- OTDR (Optical Time Domain Reflectometer)
- Power Meter
- Light Indicator
- Build and interpret fiber matrix documentation accurately.
- Troubleshoot fiber networks and assist in diagnostics and problem resolution.
- Plan and execute fiber installations and maintenance projects independently.
- Participate in 24/7 on-call rotation for emergency fiber restoration.
- Work safely in tight or elevated spaces (e.g., attics, crawl spaces, utility closets, telco rooms).
- Lift, carry, and transport tools and equipment (up to 75 lbs) across rough terrain and in all weather conditions.
- Follow technical documentation, project blueprints, and customer specifications.
Qualifications
- Valid driver’s license with clean driving record (required).
- Minimum of 2–5 years of hands-on experience in fiber optic installation and troubleshooting.
- Proficient in using splicing and testing tools and interpreting fiber network documentation.
- Strong troubleshooting skills and the ability to make independent decisions in the field.
- Certifications in Fiber Optics, Telecommunications, or related fields strongly preferred.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Comfortable working in physically demanding environments and under tight deadlines.
- Willingness to work nights/weekends for emergency restoration as needed.
Soft Skills & Competencies
- Excellent customer service and communication skills—interacting with clients and project managers effectively.
- Detail-oriented with a commitment to accuracy and compliance.
- Capable of following instructions and standard operating procedures closely.
- Effective team player with strong time management and organization skills.
Working Conditions
- Field-based work requiring physical strength and endurance.
- Exposure to varying weather conditions, construction environments, and confined or elevated spaces.
- May involve extended work hours during on-call periods or project deadlines.
Compensation & Benefits
- Competitive hourly wage or salary (based on experience)
- Overtime and on-call compensation
- Health, dental, and vision insurance
- Company vehicle and tools provided (if applicable)
- Paid time off and holidays
- Ongoing training and certification opportunities
